Tenobet FAQ

The casino welcome package is advertised as 400% up to €5,000 across three deposits: 200% up to €500, then 100% up to €1,500, then 100% up to €3,000. There is also a sports package of 300% up to €3,000. You pick the bonus in the registration form, where an "I don't want a bonus" option also appears. No promo code is needed. Full details are on our bonuses page.

Tenobet's general terms do not state a wagering multiplier, and we will not guess one. Figures quoted elsewhere online are not confirmed by the operator's documents. Before you accept any offer, open the offer card in the promotions lobby and the bonus terms inside your account, and read the wagering condition there. If you cannot find a clear figure, treat that as a reason to hold back.

€2 per bet, under clause 7.16 of the terms. Placing larger stakes while a bonus is active can put the bonus and its winnings at risk. Clause 7.10 also caps winnings from a bonus at 10 times the bonus amount. Only one bonus can be active at a time, and bonus-buy features are not allowed while one is running.

No. Clause 7.6 lists games excluded from bonus play, including Book of Dead, Sweet Bonanza, Aviator, Gonzo's Quest, The Dog House, Big Bass Bonanza, Sugar Rush, Plinko and Chicken Road, plus all live games and sports. The list in the terms is longer than this, so check it in full before you play with bonus funds. The sports bonus applies only to single bets at odds of 2.0 or higher.

The terms set a minimum withdrawal of €100 (6.13) and allow one withdrawal request per 24 hours for each payment method (6.11). Withdrawals are usually processed within up to 3 banking days (6.6). You must wager each deposit at least once before withdrawing (6.5). Limits and times for individual methods are not published, so check the cashier. Our withdrawals guide has more.

Yes. Clause 5.7 caps winnings at €100,000 per day. Separately, bonus winnings are limited to 10 times the bonus amount, and any no-deposit bonus or free spins without a deposit, if offered, carry a withdrawal cap of €100 or twice the bonus. There is no permanent no-deposit offer in the published terms.

Documents may be requested on your first withdrawal. Under clause 8.5, full verification is required once lifetime deposits pass €2,000, or for any withdrawal. Tenobet asks for photo identification, proof of address and proof of the payment method used. Have these ready before you request a payout, as checks can hold up the process.

Euro. Bonuses and the interface are shown in EUR, and all the limits in the terms are given in euro. We have not been able to confirm that pound sterling is offered. If you pay from a GBP card or account, your bank may charge a currency conversion fee on top of the deposit, even though Tenobet itself says it does not charge deposit fees.

Tenobet lists cards, e-wallets, bank transfer and cryptocurrency for deposits, and says it does not charge fees. Visa, Mastercard and Apple Pay logos appear on screenshots of the cashier. The exact methods shown can vary by country, and per-method limits are not published, so the cashier in your account is the reliable source.

No. There is no Tenobet app on the App Store or Google Play, and no APK download. The site runs in a mobile browser, and you can add a shortcut to your phone's home screen so it opens like an app. Be wary of any download claiming to be an official Tenobet app. See our app page for details.

Tenobet does not hold a UK Gambling Commission licence, and its terms list the United Kingdom among restricted countries. That means it is not permitted to serve customers in Great Britain, and UK complaint routes do not apply. Players are not prosecuted for using offshore sites, but the risks fall on you. Read our full page on whether Tenobet is legal in the UK.

No. GAMSTOP only blocks operators licensed by the UK Gambling Commission, and Tenobet is not one of them. A GAMSTOP registration will not stop you opening or using a Tenobet account. If you want to stop, contact Tenobet support directly and add blocking software and a bank gambling block as extra layers.

Section 12 of the terms says self-exclusion is arranged on request by e-mail to customer support. Write from your registered e-mail address, state the period you want or say it should be permanent, and ask for written confirmation. Our self-exclusion guide covers the other tools that help. The National Gambling Helpline is on 0808 8020 133.

Tenobet lists support as available 24/7 through live chat and e-mail. There is a separate e-mail address for complaints, and the terms allow up to 60 working days for a complaint reply (15.7). There is no independent UK body to escalate to. Note that tenobett.casino is an independent guide, so we cannot handle account queries.

The site has Casino, Live Casino, Sports and Predictions sections. Slot providers shown include Play'n GO, Microgaming, IGT, Hacksaw, Scientific Games, Rubyplay, Novomatic and Wazdan, while live tables come from Winfinity, Iconic21, XPG, 7Mojos and Vivo. Tenobet states that all its slot machines are RTP certified. The site is available in 12 languages, including English.

Tenobet's terms state that cashback is only valid for VIP customers. The VIP levels, how you qualify and the cashback rates are not published. The promotions lobby has also shown weekly offers, including a slots package of 450% up to €3,000, but their conditions were not saved in the archive, so check them in your account.