Responsible Gambling
Gambling should be something you choose to spend a little money on, the same way you might pay for a film or a night out. When it starts to cost more than you planned, take up more time than you meant, or affect your mood, sleep, work or relationships, it is time to stop and look at what is happening. This page is written for readers in the UK and focuses on the tools that work for an offshore brand such as Tenobet.
18+ only
Gambling is for adults. You must be 18 or over to gamble in the UK, and this site is not intended for anyone younger. If a child or teenager in your home uses your devices, blocking software and separate user profiles help keep gambling sites out of reach.
Why this matters more with an offshore casino
Tenobet is not licensed by the UK Gambling Commission. Its terms refer to Curaçao and the Anjouan Offshore Financial Authority and list the United Kingdom among restricted countries. For a UK reader, that means:
- GAMSTOP does not cover Tenobet. The national self-exclusion scheme only applies to UKGC-licensed sites.
- UK rules on affordability checks, safer gambling messages and complaints do not apply.
- If something goes wrong, there is no UK regulator or approved dispute service to turn to.
More detail is on our page Is Tenobet legal in the UK?. We do not give advice on getting around country restrictions or exclusion.
Warning signs
Any one of these is worth taking seriously:
- spending more money or time than you intended, often;
- chasing losses by depositing again to win back what is gone;
- borrowing, using credit or moving money from bills to gamble;
- hiding gambling from family, friends or a partner;
- feeling anxious, irritable or low when you are not gambling;
- gambling to escape stress, boredom or loneliness;
- having tried to cut down and found you could not.
If several apply, it is a good moment to use the tools below and talk to one of the help services.
Practical limits
Before you play
- Decide on an amount you can afford to lose completely and treat it as spent.
- Set a time limit and use an alarm on your phone.
- Never gamble with money set aside for rent, bills, food or debt repayments.
- Leave cards at home or remove saved payment details from your browser.
While you play
- Take regular breaks away from the screen.
- Do not gamble when you are drunk, upset or tired.
- Treat a bonus as part of the casino's offer, not free money. Bonus terms can tie up your balance; see our bonuses guide.
- Keep a simple record of deposits and withdrawals so the total is clear.
After you play
- Stop when you reach your limit, whether you are up or down.
- Do not raise the limit the same day.
- If a withdrawal is pending, do not cancel it to keep playing. Our withdrawals guide explains how payouts work.
Tools that can help
Tenobet's own self-exclusion
Tenobet's terms say you can ask to be self-excluded by e-mailing its support team. Because GAMSTOP does not apply, this request has to be made with Tenobet directly. Our self-exclusion page explains the steps and what to ask for.
Blocking software
Gamban and BetBlocker block access to gambling websites and apps on phones, tablets and computers. BetBlocker is free; Gamban is a paid service. Both cover offshore sites as well as UK-licensed ones, which makes them useful alongside a casino's own exclusion.
Bank gambling blocks
Many UK banks let you switch on a block for gambling payments in their app. Some add a cooling-off period before the block can be removed. Check your bank's app or ask its customer service. GAMSTOP is still worth using for UKGC-licensed sites, but it will not block Tenobet.
Where to get help
All of these services are free and confidential:
| Service | What it offers | How to reach it |
|---|---|---|
| GamCare / National Gambling Helpline | Advice, support and referral to treatment, 24/7 | 0808 8020 133, gamcare.org.uk |
| BeGambleAware | Information, self-assessment and links to local support | begambleaware.org |
| Gambling Therapy | Online support and forums, available worldwide | gamblingtherapy.org |
| GamAnon | Support groups for family and friends of people who gamble | gamanon.org.uk |
If you are worried about someone close to you, GamAnon and the National Gambling Helpline can both help you, even if the other person is not ready to talk.
Questions and answers
Does GAMSTOP block Tenobet?
No. GAMSTOP only covers sites licensed by the UK Gambling Commission. Tenobet is an offshore brand, so you need its own self-exclusion, blocking software or a bank block.
How do I self-exclude from Tenobet?
Send a self-exclusion request to Tenobet's support by e-mail, as its terms describe. Our self-exclusion page has the details.
Is help free if I am not in crisis?
Yes. You can call 0808 8020 133 just to talk things through. You do not need a diagnosis or a referral.
18+ only. Gambling is a risk to your money and your time. If it stops being fun, call GamCare free on 0808 8020 133 or visit begambleaware.org.